Your purchased software is perpetual and it will still work after its subscription expired. The subscription is for software product updates and support only. When it's close to your expiry date, our system will send some notification emails to remind you about the renewal. The emails contain instructions to renew your subscription. If you wish not to update, just ignore the email.
Our developer licenses are royalty free - the licensed developer can use our tools in:
If your desired use falls under any of the these categories listed above, please get in touch with our sales team at firstname.lastname@example.org. We will be happy to discuss your needs and see what we can do to accommodate your case.
Yes, each license has a different support package.
|License Type||Trial License||Standard License||Premium License|
|All issues addressed by Senior Support Engineers||No||Yes||Yes|
|Issue escalation to product development teams||No||No||Yes|
|Priority involvement in Beta Programs||No||Yes||Yes|
|Access to support forum||Yes||Yes||Yes|
|Access to priority support channels for quickest service||No||No||Yes|
|Unlimited Web-based requests using Support Ticket Management||Yes||Yes||Yes|
|Major version updates for 1 year||No||Yes||Yes|
|Full Product Source Code in C#||No||No||Yes|
|Validity||30 days||1 year||1 year|
The Developer License with Subscription and Priority Support is the best choice for professional developers. Below you will find the reasons why our customers prefer this licensing option:
All the above benefits are not available with the standard Developer License. If you purchase a license without subscription, you will only receive the Service Pack releases for the version you purchased. You will not receive the next official release version. You will not be entitled to source code access. The Developer License comes with Standard Support Package - the guaranteed response time is 48h (Mon-Fri).
You can continue using the products that were licensed to you during the subscription term even after the subscription expires. In case you would like to continue to receive product updates and support, you need to renew your subscription.
Within the first 30 days, you are be able to switch to another license that its price is greater or equal to the price of the original license. To proceed, please email us at email@example.com.
Our Developer Licenses allow 1 developer to work with the design-time product. If you purchase a license for multiple products, i.e. Ultimate Studio license, still only 1 developer would be able to use the ComponentPro tools.
The Developer Licenses are perpetual and have NO deployment limitations - they allow the use of our controls for an unlimited number of applications spanning various servers and domains. In contrast to competitive products, the ComponentPro Developer License works WITHOUT license keys and you can be certain that you will never get a license key error.
Yes, we offer free major version product updates if your subscription has not expired.
Both the Standard and Priority support packages expire after 1 year. If you want to renew your support, you need to renew/purchase a subscription license for one of the suites. If you decide not to renew your support package, you will still be able to use the forum and KB articles, but you will not be able to take advantage of the on-line ticketing system or e-mail support.
The source code is available with the Developer License with Subscription and Priority Support. To note, as part of the license you will also receive source code updates during the 1 year subscription term.