We accept the following card types:
Using a credit card to make payment helps process your order immediately and you can download your licensed software right away.
If the type of your credit card is not on the above list, you can still choose another payment methods: Wire transfer, Money order/Check/Mail, Paypal, Skrill, and Local bank transfer.
Once you complete the order form, you receive 2 e-mails: one from our payment processor with order information, one with account registration information.
In case you haven't had an account with ComponentPro, you also need to activate your account by clicking on a link in the email before you can download the software, through which you can set your password.
Once you logged in, you see the list of your downloads on the Account Dashboard page.
If you have any issues and need assistance, please do not hesitate to let us know at sales@componentpro.com. We are more than happy to help you solve your issues immediately.
We offer upgrades from a non-Subscription License to the Developer License with Subscription and Priority Support and from any product to the Ultimate Studio License. The upgrade price changes depending on how much time after your original order date you purchase your upgrade.
Please contact sales@componentpro.com to review your upgrade options and pricing. Depending on what license you originally purchased and when you bought it, the upgrade price may differ.
The software is delivered electronically, and delivery time is immediate. If you have placed the order online, you receive the order confirmation e-mail with software download instructions within minutes. You will be able to download the purchased software from Your Account.
If you have sent us a Purchase Order, please allow 24 hours for processing.
Once your order is finalized, you receive an email receipt for the payment.
In case you need an official PDF invoice, you can download the invoice through your account (the account under which the purchase has been made). Once you are logged in, you need to go to: "Your Account" >> "Order History," and from there you will be able to download an invoice for any of your orders.
If you need any assistance with requesting your invoice, please send an e-mail to sales@componentpro.com.
Shortly before your subscription expires in a year after your purchase, we send you an invitation to renew. We send 4 Subscription reminder e-mails (2 months, 1 month, 2 weeks, and 1 week prior to expiration). In order to renew, log into Your Account and click on Renewals and Upgrades.
The fastest and easiest way to obtain an Ultimate product license is through our online store.
Should you need any assistance with the order placement, please do not hesitate to contact sales@componentpro.com.
The fastest and easiest way to obtain an Ultimate product license is through our online store.
The software is delivered electronically. If you would like the physical shipment, please contact sales@componentpro.com before you place an order.
Should you need any assistance with downloading the software, please do not hesitate to contact sales@componentpro.com.
As payment methods we accept the following payment methods:
Should you need any assistance with the order placement, please do not hesitate to contact (sales@componentpro.com)[mailto:sales@componentpro.com].
For regular users, we only store their emails and names. For purchasing customers, we store some additional information provided in the purchase process, including address, phone, and company name. We do not store your credit card information on our servers. Neither do our ordering processors - BlueSnap and FastSpring.
We do offer some discount for our resellers. To establish the partnership, please contact us at sales@componentpro.com to know more about the discount and agreements.
No, your software is licensed per developer seat and royalty-free. You can deploy it to an unlimited number of servers and end-user PCs.
You can download the latest version from our download page. During the maintenance period, you can download the latest software update for free. After that period, please contact our Sales Team at sales@componentpro.com for more details.
We accept wire transfers only in US dollars. The bank account information will be included in your invoice.
Yes, we do. If you would like to place an order through one of our resellers, please visit our Resellers page for more information.
We are very proud that only a few customers have requested a refund because we provide quality experience:
If for some reason you are not satisfied, you may cancel your order within 45 days of the purchase and receive a full refund. To cancel an order, please e-mail us at sales@componentpro.com with the reason(s) why you are requesting a refund, and a member of our team shall respond promptly to your inquiry.
Private customers from EU member states must pay VAT on purchases of electronically-delivered products. If your company resides in the European Union and has a valid VAT ID, please enter this information in the VAT ID field of the online order form. If you do not enter a VAT ID, you will be recognized as a private customer and the VAT rate for your country will be added to the basic price of the software. Corporate and private customers from the USA and other non-EU countries are NOT affected by this regulation.